Case Study
GAC helped build a stable SAP B1 implementation for a US based retail giant.
This case study showcases the adept crisis management of GAC leadership who brought in their expertise in SAP B1 to turnaround a messy and costly SAP B1 implemented project to a steady state and continues with AMS contract for their US based footwear retail giant.
Through convergent thinking on each business challenge and its sub-problems and collaboration with client’s implementation partner, GAC team built a stable SAP B1 implementation, as well as streamlined & strengthened their in-house SAP B1 technical support (AMS). This led to a significant drop in the number of support tickets which in turn reduced the total cost.
The key business challenges :
How to integrate all legal entities of the retail giant into a single system and various applications in the system with SAP B1?
How to get the whole supply chain and stock availability on time?
How to make data replication over integration platform and support from the SAP implementing partner very fast and efficient?
Customer benefits: Stable SAP B1 deployment, streamlined retail operations, significant cost reduction plus continuous AMS support.