Application Management Services

Application Management Services

GAC as your trusted and reliable partner can align to your service capacities with clearly defined flexible conditions. Our application management services (AMS) are of the greatest quality and tailored to suit your need where you run small, medium, or large sized business. Our AMS experts are more than 20 years experienced in industry who can deliver highest level of efficiency.

Whether you have the classic SAP Business Suite or already use SAP S/4HANA, rigorous maintenance, fast support responses, and fast roll out for innovations are and will remain vital.

With our application management services for the SAP Business Suite and SAP S/4HANA, we take care of everything: SLA and ITIL based support eliminates user-based errors, assists your users, implements updates, and manages your SAP applications and processes.

The starting point is a structured knowledge transfer. After that, local and global AMS experts are there to answer your inquiries – 24/7 on request.

SAP Application Services: Tailored for You

Outsource your application management to experts who take care of your SAP solutions with the highest level of security and efficiency. With GAC as your partner, you can adapt your service capacities in line with clearly defined flexible conditions. Whether you run a medium-sized business or a large corporation with several business units – our application management services (AMS) are of the highest quality and are tailored to your needs.

Hypercare and transition services support your organization not just in the short term, but months after the go-live date, too. We begin in the early phase of system implementation and guide you right up until successful transition of the application into your regular operation. And, even after, we remain at your service for optimization and expansion of your solutions.

Our SAP AMS Portfolio

Application Support - We take on short-term incident management as well as permanent development of your SAP landscape. With a service desk and three-stage support system for end users, key users, and process owners. Based on personalized service agreements, we take care of your SAP systems – from classic SAP ECC, S/4HANA, SCM, Analytics and other SAP Cloud technologies.

Stabilization and Hypercare Support - We begin precise monitoring of all your applications and assess how your employees use the solutions from the moment we take over support of your SAP environment. A specialist support team is always on standby to respond to your questions or problems, and even train your employees if required. That way, we ensure that your entire SAP landscape runs smoothly from day one.

Release and Innovation Management - As innovations happen much faster in the cloud than with classic IT systems, we take utmost care of this step by step. We advise you on new functions and, on your request, handle all your settings and adjustments that result from quarterly updates. We conduct delta training sessions for users, including your key users, to ensure that you make immediate use of innovations productively. We also support you when testing or documentation is required.

Application Development Services - Our SAP application development services provide customized solutions that help take your business out of the box and puts you a step ahead of the competition. Whether you need a solution that gives you more visibility into your processes or a reporting solution that integrates with your existing software, our custom application solutions provide a seamless and reliable experience.

SAP custom development is one way to get hold over it. This one strategic approach can help to do effective lifecycle management, tools implementation and get appropriate solutions as per the business need. We, at GAC, take the full measure of your SAP custom development requirements and help you get tailor-made SAP service planning, blueprinting, testing, and final implementation.

Talk to Us Today

Do you have any queries or would like to receive more information on our SAP AMS Services? Do you wish a more detailed advice from our experts?

Contact us & we will be glad to help you.